If you are not happy with our products you can return them within 60 days for a refund or exchange using a pre-paid return shipping label provided by us (available for returns from USA). We will provide full refund of the price you paid for the product except any shipping costs. Our products are covered by 1 year limited warranty, during that time we offer exchange if our product malfunctions as the result of any manufacturing defects. you may contact us for technical support or the pre-paid return shipping label.
Orders placed through http://store.wirelesstag.net are shipped within 3 business days after they were placed. We currently ship orders 2 days a week, either Monday, Wednesday or Friday and will ship all orders placed before 9AM that day. Once your order is shipped you will receive an email or two with any tracking information available; you can check order status by logging into your account at store.wirelesstag.net. We do not offer expedited processing or warehouse pickup of orders because orders are pick&packed in random order on the day they ship.
Information we collect and how we use it
We may collect the following types of information:
Email addresses you provide – When you sign up for a mytaglist.com account,
we ask you for your email address to 1) identify your account, and 2) to allow you
to retrieve lost password. When you configure Tag Manager to send out notification
emails, we ask you for the email address to deliver such notification email messages.
We do not verify any email address you supply is valid or not; this allows you to use any text that resembles an email address to identify your account and to use our products and services.
Temperature, humidity, moisture and/or motion data collected by Wireless Sensor Tags you use – In order to generate your personal temperature graphs or event logs for your account, we store these information until you delete them from https://mytaglist.com/eth/stats.html or https://mytaglist.com/eth/tempStats.html. We associate these information with your account. Because we only collect email address (which does not have to be a valid one) for each account, the source and exact location of these information will not be individually identifiable.
Log information – When you access Cao Gadgets services via a browser, application or other client, our servers automatically record certain information. They include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. We use this information to improve server performance and our other services.
User communications – When you send email or other communications to Cao Gadgets, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We may use your email address to communicate with you about our services.
If we use this information in a manner different than the purpose for which it was
collected, then we will ask for your consent prior to such use.We processes personal
information on our servers in the United States of America and in other countries.
In some cases, we process personal information outside your own country.
We will collect personal identification information from Users only if they voluntarily
submit such information to us. We will collect personal identification information
from you only if you voluntarily submit such information to us. You can always refuse
to supply personally identification information, In such case, certain services
such as accessing your tag list from a web browser, or retrieving lost password
through email may not be available. Most browsers are initially set up to accept
cookies, but you can reset your browser to refuse all cookies or to indicate when
a cookie is being sent. However, some features and services may not function properly
if your cookies are disabled.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security
measures to protect against unauthorized access, alteration, disclosure or destruction
of your personal information, username, password, transaction information and data
stored on our Site. We restrict access to personal information to our employees,
contractors and agents who need to know that information in order to process it
on our behalf. These individuals are bound by confidentiality obligations and may
be subject to discipline, including termination and criminal prosecution, if they
fail to meet these obligations.
We do not sell, trade, or rent Users personal identification information to others.
We may share generic aggregated demographic information not linked to any personal
identification information regarding visitors and users with our business partners,
trusted affiliates and advertisers for the purposes outlined above. If Cao Gadgets
LLC becomes involved in a merger, acquisition, or any form of sale of some or all
of its assets, we will ensure the confidentiality of any personal information involved
in such transactions and provide notice before personal information is transferred
Accessing and updating personal information
When you use Cao Gadgets services, we make good faith efforts to provide you with
access to your personal information and either to correct this data if it is inaccurate
or to delete such data at your request if it is not otherwise required to be retained
by law or for legitimate business purposes. We ask individual users to identify
themselves and the information requested to be accessed, corrected or removed before
processing such requests, and we may decline to process requests that are unreasonably
repetitive or systematic, require disproportionate technical effort, jeopardize
the privacy of others, or would be extremely impractical (for instance, requests
concerning information residing on backup tapes), or for which access is not otherwise
required. In any case where we provide information access and correction, we perform
this service free of charge, except if doing so would require a disproportionate
effort. Because of the way we maintain certain services, after you delete your information,
residual copies may take a period of time before they are deleted from our active
servers and may remain in our backup systems.
(866) 824-9684 (9AM-6PM Pacific Time)
CAO Gadgets LLC
Irvine, CA 92618